Nathan Garber & Associates
Governance & Planning Support for the Not-for-Profit Sector

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About pdf files
Most of our free Helpsheets and articles by Nathan Garber are available in both printer friendly Adobe Acrobat (pdf) and web browser friendly formats (html). To view and print PDFs, you must have the free Acrobat Reader installed on your computer. To download it, click here.

 

What's New on this Website
(updated July 15, 2008 )
This site contains help-sheets, articles, and links to other resources to strengthen the nonprofit sector in general and boards of directors in particular.

We emphasize learning opportunities and resources available to organizations in South-western Ontario. To learn more about Nathan Garber & Associates and how we can help your nonprofit organization, click here

 

Upcoming Learning Opportunities
for board members, staff, and volunteers
of nonprofit organizations in South-western Ontario

Executive Directors'
& Nonprofit Leaders' Breakfast

Friday, October 24, 2008

These breakfasts are hosted by Nathan Garber & Associates and Pillar Nonprofit Network as opportunities to learn, to meet new colleagues and to reconnect with others.  

On Friday, October 24, 2008, Marion Boyd, the first woman to be appointed Attorney General for the Province of Ontario will speak on The Secret to Government Relations.

The cost is $30 for members of  Pillar Nonprofit Network  and $35 for non-members. (includes continental breakfast and GST).  The breakfast location is the Delta London Armouries Hotel, 325 Dundas Street (at Waterloo Street) in London

To register, send an email to mindy@pillarnonprofit.ca  and mail your payment to Pillar Nonprofit Network, 251 Dundas St., London, ON N6A 6H9.

If you are not on my e-mail list and want to be notified about the next breakfast session, send an e-mail to Nathan@GarberConsulting.com 

Previous breakfast speakers: have been

Catherine Burr spoke about how to recognize, respond, and prevent workplace bullying and harassment. One of Canada's most recognized experts on workplace harassment and bullying, Catherine provided a helpful model for identifying when behaviour crosses the line, requiring action from co-workers, employers, and the legal system.

Janet Frood, President, Horizon Leadership Coaching & Consulting spoke about  Burnout and the Loneliness of Leaders. Response was so positive that Pillar is arranging a full-day workshop for the fall.

Wendy Thompson, of W.J. Thompson & Associates spoke on the topic: How to Deal with an Underperforming Employee.

 

 

United Way of London & Middlesex Leadership Development Workshops

These monthly workshops are currently on hiatus. When they resume, I'll let you know.

Online Courses on Nonprofit Management and Fundraising
from CharityChannel

CharityUniversity Network™, a highly popular and rapidly-growing project of CharityChannel offers both live and recorded classes at reasonable prices taught online by the nonprofit sector's top experts.
For a description of classes, click on the Charity University Logo  

Newest Help Sheets

Strategic Planning Model and Terminology
Strategic planning is notable for the lack of standardized methods and terminology in the field. It is therefore useful to establish operational definitions for terms used in the planning process and to be clear about what elements are included in the strategic plan. This help-sheet describes the strategic planning model developed by Nathan Garber & Associates to help clarify the roles of the board and the management.
Strategic_Planning_Model.pdf

Dealing With a Poorly Performing Executive Director: A Guide for the President
Dealing with the executive director’s performance problems is one of the most difficult jobs for the volunteer president of a nonprofit organization. Although the circumstances will be different for every organization, there are some general steps you can take to prepare yourself to address the problems and come up with solutions. (added April, 2005) Dealing With a Poorly Performing Executive Director

Governance Committee Terms of Reference (revised April 2005)
Many organizations are replacing their once-a-year nominating committee with a governance committee that works year-round to strengthen the board through recruitment, training, and evaluation. I've prepared a sample statement of the terms of reference for a governance committee. Feel free to copy and adapt it to your organization.  Governance Committee Terms of Reference.

Get Ready For Strategic Planning: A Help Sheet
In a rapidly changing world, it is important to have clear goals for our organizations and to regularly review our progress. The steps in strategic planning provide a framework for the board to clarify organizational goals and evaluate different strategies for achieving those goals. This Help-Sheet lists the major steps in strategic planning, focusing on the role of the Board of Directors. Get Ready For Strategic Planning


Board of Directors Application Form
To build a strong and effective board, you must recruit and select volunteer board members with the same diligence you would apply to any other important position. If you have never had an application form for directors, you can use this as a template. Identify the skills you need for your board and modify the form as needed.
Sample Board Application Form.
 

Checklist for the Chairperson:
The chair can make the difference between a successful, productive, stimulating meeting and a frustrating, disappointing, waste of time. Chairing a meeting effectively does not come naturally, but it can be learned through practice and effort. Use this checklist to help your board or committee work more efficiently and effectively.
      Checklist for Chair - html format       Checklist for Chair - pdf format

360 Degree Performance Appraisal
Questionnaire Template:
(revised 2004) A template for creating questionnaires to obtain feedback from board members, sister agencies, funders, and employees. The results can be part of the performance appraisal of the CEO. Applies some principles of John Carver's Policy Governance model.  (Adobe Acrobat format only)  360_degree_questionnaire.pdf

Your feedback on these help sheets and my website is always welcome. Please reply to feedback

 

Newest Links

I've  recently added the following to my links page.

five new links to websites with good information on writing and presenting financial reports for the board of directors.  Financial Reports in Nonprofit Organizations.

abcGTA is an initiative of The Maytree Foundation aimed at addressing the current imbalance between the proportion of immigrants and visible minorities in the Greater Toronto Area (GTA) and their relative lack of representation on the boards of public agencies, boards and commissions (abc). The project has published some well-constructed guides to help boards be responsive to the needs of the diverse communities their organizations serve. The two newest toolkits are

Diversity in Governance  www.abcgta.ca/docs/diversity_toolkit_nonprofit.pdf. is a toolkit describing  seven ways to dismantle barriers that potential board applicants may face, enabling organizations and board members to benefit from increasingly diverse skills, experiences, and perspectives.
 

Board Mentoring Handbook  www.abcgta.ca/docs/BoardMentoringHandbook.pdf  outlines a plan for a mentoring program to prepare new board members for full participation in the work of a nonprofit board.

 

Newest FAQ

What is a "Consent Agenda" and how will it make our meetings go faster?

What is the difference between a constitution and bylaws?

How much money should an organization have in a reserve fund?

What is the procedure for handling confidential matters?

Visit our  Frequently Asked Questions Page
for answers to your questions about nonprofit boards and governance.

 

Presidents' Club

The aim of the Club is that members will be able to effect positive change in the practices of the boards and committees that they chair. Through presentations, reviews of articles and tools, discussions, and e-mail communication with peers and experts, members will be better able to have better meetings, mentor their successors, develop stronger recruitment practices, improve accountability and planning, and create more effective boards.

Membership is open to volunteer presidents, vice-presidents, committee chairpersons and prospective presidents of nonprofit organizations.

The club addresses some of the difficult issues faced by volunteer officers, including

  • Improving meeting management
  • Strategies for recruiting new board members with the skills your board needs
  • Dealing with board or committee members who are not fulfilling their responsibilities
  • Recruiting and training your successor
  • Evaluating governance models
  • Evaluating the Executive Director
  • Protecting your organization from liability
  • Ethical and legal issues
  • Supervising staff members
  • Creating financial reports that everyone can understand
  • Planning a board retreat Who is it for?

Meeting Format

The club provides face-to-face meetings for people within traveling distance as well as  telephone conference call supported by e-mail for members from other locations.

The format is informal, with topics to be decided by the group. We use case studies, and guest speakers, and collectively consider issues brought by participants. You will receive worksheets, articles and other valuable resources to supplement the sessions.

In order to facilitate discussion, group size is kept to a maximum of 10 to enable you to address the issues most important to you.

When and Where

to allow time for discussion and problem-solving, the face-to-face sessions are approx. 2 hours in the evening, held in London, Ontario.

Exact time, dates and location are set by members. If members wish, we can begin the meeting with dinner (see questions below).

Telephone conference calls are approx. 90 minutes in length.

Cost

 $180 (plus tax) for a six-month membership. Meetings and conference calls are held every two weeks.

For more information

For more information, click here to send me an e-mail. Let me know your name and location. I'll keep you informed of progress.

 

 

 

This Website Chosen for the
Nonprofit Good Practice Guide

I'm pleased to report that this website has been judged by The Dorothy A. Johnson Center for Philanthropy & Nonprofit Leadership  as as one of the most helpful resources on Governance for nonprofits and has been profiled in the Nonprofit Good Practice Guide. The Guide is a project of the Philanthropic and Nonprofit Knowledge Management (PNKM) Initiative, which seeks to capture, organize, disseminate, and promote the use of good practices in the nonprofit sector.

Learning Opportunities, 
Meetings & Conferences 
Online Newsletters 


London (Ontario) and Region

Leadership Development Program
Sponsored by the  United Way , a program of workshops for nonprofit organizations in Southwestern Ontario. See the Leadership Training Page on this website for details

London & Region Fund Raising Executives (LRFRE) is an association of professionals engaged in fund raising efforts in the charitable sector as paid staff or active volunteers.
For details visit http://www.lrfre.on.ca/

Executive Director Breakfasts
See information on this page.

 

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E-mail Newsletters

Newsletters on fundraising, volunteer management, boards and governance, technology for nonprofits, book reviews. Delivered to your e-mailbox 

Governance Matters is published three times a year by the Canadian Cooperative Association. It addresses key issues in governance and covers them very well.

Nonprofit Boards and Governance Review™ Covers all aspects of nonprofit boards and governance. I'm the Editor.

Board Café is a short monthly newsletter especially for board members.

E-Philanthropy Review™ Covers all aspects of on-line philanthropy.

Major Gifts Review™ To help you build and enhance your  major gifts program.

Volunteer Management Review™ Practical, usable advice on building and nurturing a strong volunteer force.

We Review Weekly reviews of the latest non-profit sector books and videos.

 

Nonprofit Good Practice Guide Newsletter.
A monthly newsletter from The Johnson Center   features a monthly topic to assist nonprofits in improving their efficiency and effectiveness.

Nonprofit News from Nathan My own irregular newsletter includes items I think will be of interest to nonprofit managers and directors. It includes notices of local learning opportunities, newly discovered websites and a digest of pertinent issues and local and regional news. To subscribe, send me an email.

Nonprofit Online News covers technology issues in the nonprofit sector.

 

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Online Articles, FAQ's 
 & Help Sheets
Internet Discussion Groups


Boards of Directors: Recruitment, training, and evaluation

What Nonprofit Boards Can Learn from Penelope Burk
In interviews with many donor, Penelope Burk learned that they want
three things:

  1. to be thanked promptly with some form of meaningful acknowledgement;
  2. to be reassured that their donation would be used for the purpose they intended; and
  3. to receive a report on the results of their last gift before they are asked for the next one.

Board members deserve no less. This article describes how to apply these principles to recruit and retain great board members.

 Board Application Form.
To build a strong and effective board, you must recruit and select volunteer board members with the same diligence you would apply to any other important position. Identify the skills you need for your board and modify the form as needed

Checklist for the Chairperson
Use this checklist to help your board or committee work more efficiently and effectively
 Click here for pdf format

 A Strategy for Building Governance Capacity suggests that you devote one year to improving board performance in each of three categories: assuring integrity and accountability; planning and evaluation; and acquisition and management of financial resources

What You Need to Know about our Board  (help sheet).  A template for an information sheet for initial contact with prospective board members.

Governance Checkup (help sheet). Twenty questions to help you determine what training or action your board needs to improve its governance

Seven Questions You Should Ask Before Joining A Board (article). How to tell if you should accept an invitation to join a Board.

Making the Best Use of Self-Evaluation Questionnaires
There are many board self-assessment tools in print and online. Don't try to administer any of them before you read this.

How much money should a nonprofit organization keep in a reserve fund?

Planning & Evaluation

What is Strategic Planning (help sheet) Basic introduction to the process of strategic planning and the role of the consultant.

Get Ready For Strategic Planning
In a rapidly changing world, it is important to have clear goals for our organizations and to regularly review our progress. The steps in strategic planning provide a framework for the board to clarify organizational goals and evaluate different strategies for achieving those goals. This Help-Sheet lists the major steps in strategic planning, focusing on the role of the Board of Directors.

Linking Resources to Results (Treasury Board report). Approaches, innovations and good practices that could be applied in the federal government 

Mission Statement Generator (humour)
Let Dilbert create a mission statement for you. No need for meetings, retreats or high-priced consultants.

Governance Models

Governance Models (article). Describes five different ways that Boards see their jobs.

What EXACTLY is the Board's Job (article) My rant on the idea that there is only one true way to run a board of directors.

Executive Committees (article) An increasing number of organizations have disbanded their Executive Committee. Governance Matters asks why.

Board Job descriptions

President or Chair (help sheet). A generic job description for the President or Chairperson of a voluntary Board of Directors.

Secretary (help sheet). A generic job description for the Secretary of a voluntary Board of Directors.

Meetings

What is the procedure for handling confidential matters?

What is a "Consent Agenda" and how will it make our meetings go faster?

Employment Issues

Evaluating the Executive Director is one of the most challenging jobs for a Board of Directors. Here are some resources that you might find useful

360_degree_questionnaire.pdf (Adobe Acrobat format only): A template for creating questionnaires to obtain feedback related to Executive Director performance from board members, sister agencies, funders, and employees. The results can be part of the performance appraisal of the CEO. Applies some principles of John Carver's Policy Governance model.

Major Oversight : Marilyn Dickey's article in the Chronicle of Philanthropy on reviewing the performance of the Executive Director. I give my views on the "360 degree" approach to evaluation. (links to Chronicle of Philanthropy website)

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E-mail Discussion Groups

E-mail based discussion groups are the very best way to use the internet. They allow you to learn from colleagues, share your knowledge, build community and contribute to the improvement of the nonprofit sector.  There are discussion groups on virtually any topic you can imagine from grant-writing to governance, evaluation, and management and more.

IMPACS-CANADA: A moderated dialogue to inform and build consensus for changing Canadian tax laws that restrict charities and advocacy. 

Some of my favourite discussion groups on nonprofit organizational issues are hosted by  Charitychannel.com. They include: 

ACCOUNTABILITY: accountability, ethics in the nonprofit sector.

 ARTS_GIFT: fund raising for arts and cultural organizations.

 BOARDS: governance, board development, and related issues.

 CHARITY-PR: :public relations.

 CHARITYLAW-CANADA: all aspects of the Canadian law of tax-exempt organizations.

CHARITYSOFT: software, the Internet, and charities. For software comparisons, tools for donor tracking, etc.

CHARITYTALK: The "Big Tent" Internet online community of the nonprofit world discusses literally any topic in the nonprofit sector, (with the emphasis on philanthropy)  CANADATALK focuses on Canadian topics.

 MENTORS: Putting experts together with those who are less far along on the learning curve. If you have an area of expertise in the nonprofit sector, this is a great way to "give back" by mentoring someone. If you need a mentor, this is a great way to find one.

 RECOGNITION: Donor recognition is a topic that every nonprofit organization that accepts charitable contributions must handle, and handle well. This forum discusses all aspects of donor recognition.

 VOLUNTEER-ISSUES: All aspects of volunteers in the nonprofit sector.

Click on  Charitychannel.com.  For a complete list of their discussion groups. 


 

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 Support  Organizations
 on the Web
BOARDSEARCH
Boards Recruiting Directors

Alliance for Nonprofit Management  a professional association of individuals and organizations devoted to improving the management and governance capacity of nonprofits. I attended the 2002 conference and was impressed with "leading edge" thinkers.

BoardSource (formerly National Center for Nonprofit Boards) has many good publications. Annual conference  in Washington looks good too!

Calgary Centre for Nonprofit Management
Serves Calgary Area.

 COVO (Coalition of Ontario Voluntary Organizations): aims to strengthen the community leadership provided by the voluntary sector

CVRSD (Centre for Voluntary Sector Research and Development) of the Univerité d’Ottawa and Carleton University

LRFRE  (London Regional Fund Raising Executives): an association of professionals engaged in fund raising efforts in the charitable sector. Has an event schedule on website.

Pillar Nonprofit Network
aims  to increase the visibility, credibility, accountability, professionalism and capacity of the voluntary sector in London area. 

Sustainability Network assists environmental organizations in the areas of management and leadership skills and organizational development. they provide training workshops, forums and online courses, direct management assistance, bursaries and other activities that help build capacity in the environmental sector.

VSI (Voluntary Sector Initiative): aims to strengthen the capacity of the voluntary sector and to enhance the relationship between the Sector and the Government of Canada.

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Recruiting Board Members? 

For a free advertisement here and in my newsletter, send me an e-mail with the board job description and requirements.

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Great Nonprofit Sector Websites 
Click here for links to websites containing information on a wide range of topics of interest to managers and board members of nonprofit organizations and charities. Emphasis is on Canadian content but I'll include anything I think is useful. I will be updating this list frequently, so keep checking for new content.

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Nathan Garber & Associates
Training and Consulting for the Nonprofit Sector
1071 Richmond Street, London, Ontario, Canada  N6A 3K1
tel: (519) 439-3008  fax: (519) 439-3008

Nathan@GarberConsulting.com